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| Case Studies |
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| Project Management Services |
Client
- Our client is a large mall with world class shopping cum entertainment facility, seated right in the heart of Chennai city.
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Solution Background
- RAMCO – MALL MANAGEMENT SOLUTIONS application implemented
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Issues and challenges
- Multiple applications are in use which are independently performing without interacting with each other.
- Event management, HR & Payroll solutions and Project Management operated manually
- High Manual intervention with less or no control on the processes.
- Duplication of work in terms of consolidation of data from various applications outside the system for management reporting.
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Approach to design the PMS
- Business Process study
- Process TO-BE documentation
- Business Mapping Requirement (BMR) Review & Signoff
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Personalised Solution Document (PSD) Review, Testing & Signoff
- Go Live process
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Benefits to the client
- The core user team was able to perform regular transactions, with reduced and effective time utilization for the project
- Data validity and correction was ensured
- Effective testing methods mitigated error risks
- Additional training and handholding during the course of the project
- Early warning of any derailment of the project
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